This privacy policy applies to the automated workflows, bots, infrastructure integrations, mobile or web interfaces, and related services operated by CBS Automations (collectively, the "Services"). CBS Automations is hereby referred to as the "Service Provider".
The Services collect information when you interact with and use them. This information may include details such as:
Data Routing and Integration: In many instances, the Services act as an intermediary, capturing data from one source (e.g., a messaging bot, an IVR platform, or a public database) and securely routing it to another (e.g., a cloud drive, a PostgreSQL database, or a spreadsheet) based on the specific workflow configuration.
The Services or their third-party integrations may use cookies, webhooks, tracking pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.
The Services may collect or process your device's location to provide location-based features, improve the Services, and support related workflows.
You may request access to, correction of, or deletion of your personal data held by the Service Provider. To exercise these rights, or to withdraw consent where processing is based on consent, contact the Service Provider at CBSAutomations@gmail.com.
If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA/CPRA rights, contact the Service Provider at CBSAutomations@gmail.com.
The Services utilize Artificial Intelligence (AI) technologies, including Large Language Models (LLMs) and audio transcription services (such as OpenAI Whisper, Claude, or Gemini models), to process user inputs, text, and voice recordings. Data transmitted through our automated workflows—such as audio messages sent via WhatsApp or Telegram—may be temporarily processed by third-party AI providers to generate transcripts, contextual summaries, or execute automated data extraction. All AI processing is performed to deliver the requested functionalities and in accordance with this privacy policy and applicable laws. If you have questions about the AI features or data processing, please contact the Service Provider.
The Service Provider may use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.
For a better experience while using the Services, the Service Provider may require you to provide certain personally identifiable information, including but not limited to First Name and Last Name, Phone Number, Email Address, Audio and Voice Recordings, Message Content and Transcripts, IP Address, Device and Browser Information, Usernames and Social Media Profiles, Vehicle Identification Data, Location Data, Billing or Transaction Data. The information the Service Provider requests will be retained and used as described in this privacy policy.
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Services. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.
The Services function by integrating with various third-party platforms. By using the Services, your data may be routed through, processed, or stored by the following categories of third-party providers, subject to their respective privacy policies:
Below are the links to the Privacy Policies of common third-party service providers that may be used in conjunction with the Services:
The Service Provider may disclose User Provided and Automatically Collected Information:
You can stop further collection of information by discontinuing your use of the Services, blocking the associated bots, or revoking API access from your third-party accounts. Discontinuing use will stop the Services from collecting future data, but it does not automatically delete information that has already been transmitted to the Service Provider or to third parties.
To request deletion of your personal data, to withdraw consent, or to exercise any of your rights, contact the Service Provider at CBSAutomations@gmail.com.
The Service Provider retains personal data based on its necessity for the stated purposes:
You may request deletion of your personal data, subject to any legal obligation to retain it. If you want the Service Provider to delete User Provided Data submitted through the Services, please contact them at CBSAutomations@gmail.com. Please note that some User Provided Data may be required for the Services to function properly.
The Services are not intended for children under 18 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Services to them.
Where parental or guardian consent is required under applicable law, the Services are not intended for use without that consent. The Service Provider does not knowingly collect personally identifiable information from children under 18 years of age in violation of applicable law. In the event the Service Provider discovers that a child has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided the Service Provider with personal information, please contact the Service Provider (CBSAutomations@gmail.com) so that they will be able to take the necessary actions.
The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards (including self-hosted server security, reverse proxies, and encryption where applicable) to protect information the Service Provider processes and maintains.
If a data breach occurs that affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including, where required, providing information about the nature of the breach and the steps being taken to address it.
The Service Provider may update this Privacy Policy from time to time. The Service Provider will notify you of material changes by posting the updated Privacy Policy with an effective date. Where required by law, the Service Provider will seek your consent to material changes before they take effect.
Previous versions of this Privacy Policy will be maintained and made available upon request by contacting the Service Provider at CBSAutomations@gmail.com.
This privacy policy is effective as of 2026-05-01.
Where processing is based on consent, you provide that consent by affirmatively interacting with the Services, messaging the bots, or opting in to the relevant feature. You may withdraw consent at any time without affecting processing carried out before withdrawal. Processing based on other lawful bases is carried out as described above.
If you have any questions regarding privacy while using the Services, or have questions about the practices, please contact the Service Provider via email at CBSAutomations@gmail.com.